Privacy Policy

Hotel Omkaran Residency

At Hotel Omkaran Residency, located in Katra, we value the privacy and trust of our guests. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a reservation with us.

By using our website or booking our services, you agree to the practices described in this policy.

  1. Information We Collect
    We may collect the following types of information:

  • Personal details such as name, phone number, and email address
  • Identification details required during check-in (as per government regulations)
  • Booking information including room type, dates of stay, and special requests
  • Payment-related information for reservation processing
  • Technical information such as IP address, browser type, and website usage data

  1. How We Use Your Information
    The information collected is used for the following purposes:

  • To confirm and manage your reservations
  • To complete check-in and hotel formalities
  • To provide customer support and improve guest experience
  • To send booking updates, offers, or important notifications
  • To comply with legal and regulatory requirements
  • We use your data only for legitimate business and service-related purposes.

  1. Data Security

  • We take reasonable technical and administrative measures to protect your personal information from unauthorized access, misuse, or disclosure.
  • While we strive to keep your data secure, please note that no online transmission or storage system can be guaranteed 100% secure.

  1. Sharing of Information
    We do not sell, rent, or trade your personal information to third parties.

    Your information may be shared only in the following situations:

  • When required by law or government authorities
  • With payment service providers for transaction processing
  • For legal compliance or security purposes

  1. Cookies Policy

  • Our website may use cookies to improve user experience and understand how visitors interact with our website.
  • Cookies help us analyze website performance and enhance services. You may disable cookies in your browser settings if you prefer.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. Users are advised to review their privacy policies separately.

  1. Data Retention

  • We retain personal information only for as long as necessary to provide services, comply with legal obligations, and resolve disputes.

  1. Your Consent

  • By using our website and services, you consent to the collection and use of your information as outlined in this Privacy Policy.

  1. Changes to This Policy

  • Hotel Omkaran Residency reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page.

  1. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Contact Information

For questions or clarification regarding these Terms & Conditions, please contact:

Hotel Omkaran Residency
Katra, Jammu & Kashmir, India
(call: +91 99060-80200)
(Email: reservationhotelomkaran@gmail.com)